Merchandise Handler

Lowe's is hiring for Merchandise Handler

Company Overview

Lowe’s Companies, Inc. (NYSE: LOW) is a leading FORTUNE 50 retailer in the home improvement sector, with more than 1,700 stores and a strong online presence. Serving over 16 million customer interactions weekly, Lowe’s employs close to 300,000 associates and is dedicated to helping customers enhance their homes while making a positive impact in the communities it serves.

Role and Responsibilities

As a Merchandise Handler, you play a key role in delivering excellent customer service by ensuring that orders for online sales and in-store pickups are accurately and promptly prepared. Your core duties include:

• Providing polite and helpful support to customers and colleagues.

• Picking, organizing, and preparing items according to order specifications.

• Checking merchandise for damage and confirming order accuracy.

• Safely loading products, including large or heavy items, into customer vehicles or delivery trucks.

• Restocking shelves to keep inventory available and maintain store organization.

• Collaborating with delivery and installation teams to verify order details.

• Operating power equipment safely in line with company policies.

• Keeping work areas tidy and following inventory management procedures.

Travel Requirements

This role typically does not require travel but may occasionally involve trips for training or meetings.

Required Skills and Experience

• Basic skills in reading, writing, and arithmetic.

• At least six months of experience using computers for data entry or record keeping.

• Comfortable using mobile devices like tablets or smartphones.

• Ability to lift 25 pounds independently (heavier lifting may need assistance).

• Physical ability to stand, bend, and lift for prolonged periods.

• Willingness to work flexible shifts, including evenings, weekends, and holidays.

• Eligibility to obtain any necessary licenses or registrations as required by law.

Preferred Qualifications

• Six months of retail experience, preferably in home improvement or hardware stores.

• Previous experience in customer service or order fulfillment.

• Experience handling loading, unloading, or moving merchandise.

• Certified and experienced in operating powered equipment such as forklifts or pallet jacks (certification required within 30 days for Pro Department roles).

Compensation and Benefits

Pay varies depending on location, experience, and training. Eligible employees can access a comprehensive benefits package that includes:

• Medical, dental, and vision insurance.

• 401(k) plan with company matching and life insurance.

• Paid time off and employee discounts.

• Wellness programs and additional support resources.

About Lowe’s

Headquartered in Mooresville, North Carolina, Lowe’s is committed to building stronger communities through safe housing, skilled trades education, and sustainability initiatives. The company values respect, teamwork, and growth, providing meaningful career opportunities for its associates.

Equal Opportunity Employer

Lowe’s is proud to be an equal opportunity employer. All hiring and employment decisions are made without discrimination based on race, color, religion, gender, age, disability, national origin, veteran status, sexual orientation, gender identity, marital status, or any other protected characteristic under applicable laws.