Retail Solutions Specialist

Lowe's is hiring for Retail Solutions Specialist

Company Overview

Lowe’s is a prominent home improvement retailer, committed to empowering customers with dependable products and knowledgeable service to accomplish their renovation and repair goals. As a Retail Solutions Specialist, you'll join a team that prioritizes delivering top-tier customer experiences and supports Lowe’s mission to offer innovative home solutions.

Role and Responsibilities

In the role of Retail Solutions Specialist, you'll serve as a key point of contact for customers, offering helpful guidance and friendly service as they shop for home improvement products.

• Welcome customers warmly and professionally

• Ask questions to identify customer needs and suggest appropriate products

• Provide detailed information on merchandise features and advantages

• Process transactions quickly and accurately

• Follow up with customers when needed and show appreciation for their business

• Stay up to date on promotions, financing programs, and special orders

• Develop in-depth knowledge of products and services in your department

• Recommend additional items to support customer projects

• Keep merchandise stocked, displays neat, and labels accurate

• Help with inventory management, including stock counts and restocking

• Follow all safety procedures to ensure a safe shopping environment

• Work with other departments to ensure a smooth customer experience

• Maintain open communication with teammates and supervisors

Required Skills and Experience

• High school diploma or equivalent (preferred)

• At least 6 months of experience in sales, retail, or customer service (preferred)

• Proficient in reading, writing, and basic math

• Ability to stand for extended periods and lift up to 25 pounds (heavier items with assistance)

• Willingness to learn and use point-of-sale systems

Preferred Qualifications

• Background in home improvement or related product knowledge

• Bilingual skills may be beneficial based on the store's customer base

• Experience working in retail or customer-facing roles

Compensation and Benefits

• Competitive hourly pay with a 10% discount for employees

• Career growth and skill development opportunities

• Medical, dental, and vision insurance options, along with 401(k) with company match (eligibility varies)

• Tuition assistance and access to Lowe’s Track to the Trades program

About Lowe’s

Lowe’s is proud to be an equal opportunity employer that values diversity and inclusion. With over 1,700 locations and nearly 300,000 employees, Lowe’s encourages career advancement and supports a collaborative workplace culture—all while helping customers enhance their homes through trusted products and expert guidance.