Sales Floor Dept Supervisor, Building Materials

Lowe's is hiring for Sales Floor Dept Supervisor, Building Materials

Company Overview:

Lowe’s is a leading home improvement retailer dedicated to helping customers complete their home and building projects. As a Sales Floor Department Supervisor in Building Materials, you’ll lead a knowledgeable team, create positive customer experiences, and build your career in a supportive and energetic environment.

Role and Responsibilities:

The Sales Floor Department Supervisor for Building Materials at Lowe’s is responsible for leading a team of associates within the Building Materials department to deliver excellent customer service, drive sales, and maintain an organized and well-stocked store environment. This role involves supervising associates, managing daily department operations, supporting customer interactions, and ensuring safety compliance. If you have strong leadership skills, product knowledge in construction or building supplies, and enjoy working in a fast-paced retail setting, this position is an ideal fit.

• Team Leadership & Operations:
  • Supervise and support a team of associates in the Building Materials department.
  • Provide coaching, feedback, and performance management to department staff.
  • Monitor staffing needs, assign tasks, and ensure coverage throughout the day.
  • Lead daily opening/closing duties and assist with store operations as Manager on Duty (MOD) when scheduled.
• Customer Service:
  • Greet and assist customers with questions related to lumber, drywall, concrete, insulation, fencing, roofing, and other building materials.
  • Ensure that associates are trained to recommend appropriate materials and services based on customer needs.
  • Resolve escalated customer concerns in a timely and professional manner.
• Sales & Merchandising:
  • Drive department sales by motivating team members and ensuring execution of Lowe’s promotions and merchandising plans.
  • Monitor and maintain product displays, signage, and pricing to ensure compliance with company standards.
  • Support upselling and cross-selling of related products such as fasteners, tools, or home improvement services.
• Inventory & Stocking:
  • Oversee inventory control, including ordering, receiving, and managing stock levels for high-demand building materials.
  • Ensure timely down stocking and replenishment of merchandise.
  • Conduct regular inventory counts and audits to reduce shrink and maintain accuracy.
• Safety & Compliance:
  • Conduct safety walks and ensure that all associates follow safe lifting techniques and equipment protocols.
  • Identify and report potential hazards or equipment malfunctions.
  • Promote a clean, organized, and hazard-free department environment.

Required Skills and Experience:

• High School Diploma or equivalent.
• 3 years of experience in a retail environment OR 5 years of relevant work experience.
• 1 year of customer service experience.
• Experience leading or supervising a team (formally or informally).
• Familiarity with Microsoft Office and point-of-sale (POS) systems.

Preferred Qualifications:

• Experience in building materials, construction supplies, or home improvement retail.
• Knowledge of lumber, concrete, drywall, insulation, roofing, and related product categories.
• Key-carrying experience or prior Manager on Duty (MOD) responsibilities.
• Experience working in a high-volume, fast-paced retail environment.
• Bilingual skills are a plus.

Physical Requirements:

• Ability to lift up to 25 lbs. without assistance and more with assistance.
• Able to stand, walk, and move about the sales floor for extended periods.
• Comfortable using ladders, pallet jacks, and power equipment (with training).

Compensation and Benefits:

• Competitive compensation package.
• Health insurance, paid time off, and 401(k) plan.
• Employee discounts and other associate perks.

About Lowe’s:

At Lowe’s, we foster a team-oriented culture where associates are empowered to grow and succeed. Our stores are a destination for home improvement professionals and DIYers alike, and our Building Materials team plays a crucial role in that mission. Join us to make an impact and build your career with a company committed to community, service, and opportunity.