Fulfillment Specialist

Lowe's is hiring for Fulfillment Specialist

Company Overview

Lowe’s Companies, Inc. (NYSE: LOW) is a top FORTUNE 50 retailer in the home improvement sector, handling more than 16 million customer transactions each week across its 1,700+ stores and online platforms. With a dedicated workforce of about 300,000 associates, Lowe’s is focused on empowering customers to enhance their homes while giving back to the communities it serves.

Role and Responsibilities

As a Fulfillment Specialist, your primary focus is to ensure customers receive their orders accurately and promptly. You’ll be involved in the selection, preparation, and loading of merchandise for delivery or in-store pickup, all while delivering top-notch customer service. Key responsibilities include:

• Providing courteous, helpful assistance to both customers and coworkers.

• Locating and preparing merchandise based on order details and ensuring it’s ready for timely pickup or delivery.

• Checking items for damage and accuracy, ensuring all goods are accounted for.

• Safely loading merchandise—including bulky or heavy items like appliances—into delivery trucks or customer vehicles.

• Restocking shelves to keep merchandise available and organized.

• Coordinating with delivery and installation partners to confirm order details.

• Operating power equipment and handling merchandise safely, in accordance with company policies.

• Keeping the work area clean and maintaining accurate inventory practices.

Travel Requirements

This position generally does not require travel but may involve occasional travel for training or meetings.

Required Skills and Experience

• Basic reading, writing, and arithmetic skills (addition/subtraction).

• At least 6 months of experience using computers for data entry and record management.

• Familiarity with mobile technology, such as smartphones or tablets, for completing retail tasks.

• Ability to lift 25 pounds unassisted (with or without additional help for heavier items).

• Capable of extended physical activity, including standing, bending, and lifting.

• Flexible availability, including mornings, evenings, weekends, and holidays.

• Able to obtain necessary licenses or registrations as required by state or local law.

Preferred Qualifications

• Six months of retail experience, especially in hardware or home improvement settings.

• Background in customer service or order fulfillment.

• Experience in loading, unloading, or moving merchandise or materials.

• Power equipment experience (e.g., pallet jacks, forklifts, lifts), with certification required within 30 days for those assigned to the Pro Department.

Compensation and Benefits

• Starting pay varies based on role, location, experience, training, and qualifications.

• Eligible associates can access a wide range of benefits, including medical, dental, vision, 401(k) with matching, life insurance, PTO, and more.

About Lowe’s

Headquartered in Mooresville, North Carolina, Lowe’s is committed to building stronger communities through housing support, skilled trade development, and sustainability. The company prides itself on creating a workplace rooted in respect, teamwork, and growth, offering meaningful career opportunities for its associates.

Equal Opportunity Employer

Lowe’s is an equal opportunity employer. All hiring decisions are made without regard to race, color, religion, gender, age, disability, sexual orientation, gender identity, marital or veteran status, national origin, or any other status protected under applicable law.