Order Fulfillment Associate

Lowe's is hiring for Order Fulfillment Associate

Company Overview

Lowe’s Companies, Inc. (NYSE: LOW) is a leading name in the home improvement industry and ranks among the FORTUNE 50. With a presence in over 1,700 store locations and a robust e-commerce platform, Lowe’s supports more than 16 million customer transactions every week. Employing roughly 300,000 team members, Lowe’s is committed to empowering homeowners and strengthening local communities through impactful initiatives.

Role and Responsibilities

As a Order Fulfillment Associate, you are an essential part of the customer service journey, responsible for ensuring that orders are processed and delivered efficiently and accurately. Your role includes selecting, preparing, and loading merchandise for both delivery and store pickup. Responsibilities include:

• Offering prompt, courteous service to customers and fellow associates.

• Retrieving and organizing items according to customer orders and ensuring they are ready on time.

• Verifying merchandise condition and order accuracy.

• Safely loading items—including oversized products—into customer vehicles or delivery trucks.

• Replenishing stock on shelves to maintain product availability.

• Coordinating with delivery and installation teams to confirm order logistics.

• Using power equipment safely and following company safety standards.

• Keeping your workspace organized and following proper inventory management procedures.

Travel Requirements

This position generally does not require travel, although occasional travel for training or meetings may be necessary.

Required Skills and Experience

• Proficiency in basic math, reading, and writing.

• At least six months of experience using computers for data management tasks.

• Comfort using mobile retail technology (smartphones/tablets).

• Ability to lift 25 pounds independently (heavier items may require assistance).

• Physically fit to stand, bend, and lift for extended periods.

• Willingness to work flexible hours, including weekends, holidays, and evenings.

• Ability to meet any legal licensure or registration requirements based on location.

Preferred Qualifications

• Six months of experience in retail, preferably in a home improvement environment.

• Prior experience in customer service or order fulfillment roles.

• Familiarity with handling, loading, or unloading merchandise.

• Experience with powered equipment (e.g., forklifts, pallet jacks), with certification required within 30 days for Pro Department roles.

Compensation and Benefits

Pay rate depends on the role, location, and individual experience and qualifications. Eligible employees can access a comprehensive benefits package, including:

• Medical, dental, and vision insurance.

• 401(k) plan with company match and life insurance.

• Paid time off and employee discounts.

• Additional wellness and support programs.

About Lowe’s

Headquartered in Mooresville, North Carolina, Lowe’s is dedicated to supporting safe housing, skilled trades training, and sustainable practices. The company fosters a team-oriented work culture built on respect, development, and community engagement, offering rewarding careers for its associates.

Equal Opportunity Employer

Lowe’s is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, gender, age, religion, national origin, disability, veteran status, sexual orientation, gender identity, marital status, or any other legally protected status.