Cashier Supervisor

Lowe's is hiring for Cashier Supervisor

Company Overview

Lowe’s Companies, Inc., a FORTUNE 50 company, is a top-tier home improvement retailer serving both residential and commercial markets. Known for delivering trusted products and expert service, Lowe’s fosters a workplace environment grounded in diversity, inclusion, and mutual respect.

Role and Responsibilities

In the role of Cashier Supervisor, you will lead front-end operations to ensure customers receive prompt, secure, and efficient service at checkout. You’ll model outstanding customer service, manage cashier and self-checkout stations, and mentor team members to meet store performance goals.

• Monitor and assist multiple self-checkout areas, providing help to customers when necessary.

• Warmly welcome customers, respond to inquiries, and offer product and service recommendations.

• Guide and train front-end Customer Service Associates, ensuring smooth and accurate transactions.

• Assist shoppers in locating merchandise, explain product benefits, and support with loading purchases.

• Address and resolve customer and team issues swiftly and professionally.

• Complete sales, returns, and refunds accurately, and manage register systems.

• Open registers as needed and manage customer queues to improve checkout efficiency.

• Evaluate returns, process online pickup orders, and verify required documentation.

• Conduct routine checks to maintain a safe, clean, and well-organized front-end area.

• Stay alert to theft or fraud attempts and report to management or Asset Protection teams.

• Ensure register cash drawers are accurate and operate equipment like Zebra devices, intercom systems, and paint mixers.

• Support shelf replenishment and document in-store product usage.

• Participate in daily store operations and perform additional responsibilities as assigned.

Note: Certain responsibilities may be restricted for employees under 18 due to legal requirements.

Required Skills and Experience

• 1–2 years of cashiering experience in a retail setting.

• Basic familiarity with retail technologies like tablets and smartphones (less than 1 year required).

• Ability to lift up to 15 pounds, with or without accommodations.

Preferred Qualifications

• High school diploma or equivalent (GED).

• 1–2 years of experience recommending services such as warranties, installation, or credit offers.

• Previous experience as a Head Cashier or in a similar role at Lowe’s.

• Supervisory experience including staff training, coaching, and performance reviews.

• Knowledge of theft prevention techniques and security protocols in retail.

Physical Requirements

• Must be comfortable with frequent standing, walking, reaching, bending, and lifting.

• Able to operate standard retail tools and handle merchandise safely and efficiently.

Compensation and Benefits

• Pay is based on factors such as location, experience, and educational background.

• Qualifying employees are offered a robust benefits package that includes medical, dental, vision, life insurance, and a 401(k) with company match.

• Additional benefits include employee discounts and access to learning and advancement programs.

About Lowe’s

At Lowe’s, we’re more than a home improvement store—we’re a partner in helping customers enhance and maintain their homes. Our culture is built on teamwork, continuous learning, and personal growth, giving employees the opportunity to thrive and make a meaningful impact.

Equal Opportunity Employer

Lowe’s is committed to equal employment opportunities for all individuals. We base our hiring and employment decisions on qualifications and merit, without regard to race, religion, gender, sexual orientation, gender identity, age, disability, veteran status, national origin, marital status, or any other protected status.