Head Cashier

Lowe's is hiring for Head Cashier

Company Overview:

Lowe’s Companies, Inc. is a FORTUNE 50 leader in the home improvement industry, providing customers with high-quality products and services for their home and business needs. At Lowe’s, we’re committed to delivering an exceptional customer experience while fostering a positive and inclusive work environment.

Role and Responsibilities:

As a Head Cashier at Lowe’s, you will supervise and support front-end operations, ensuring a smooth checkout experience for customers while maintaining store safety and efficiency. You will lead by example in delivering exceptional customer service, managing self-checkout and cashier lanes, and coaching associates to meet performance standards.

• Monitor and assist customers at multiple self-checkout registers simultaneously.
• Proactively greet, assist, and engage with customers to recommend products and services.
• Coach and support CSA Front End associates with performance, training, and register processes.
• Assist customers in locating, selecting, demonstrating, and loading merchandise.
• Respond to customer and associate questions and resolve issues effectively.
• Process transactions, returns, refunds, and manage register functionality.
• Open additional registers and assist in line vesting to improve checkout efficiency.
• Inspect returned merchandise, prepare online orders, and verify loading tickets.
• Perform safety checks and enforce store cleanliness and organization standards.
• Detect signs of shoplifting or theft and report incidents to management or Asset Protection.
• Ensure accurate drawer cash amounts, monitor alarms, and operate equipment as required (e.g., Zebra phones, paging system, paint mixers).
• Assist with in-stock tasks and record items used within the store.
• Support daily operations and execute other duties as assigned.

Note: Minors in this role may not perform all tasks listed above.

Required Skills and Experience:

• 1–2 years of retail experience as a cashier.
• Less than 1 year of experience using a computer and common retail technology (smartphones, tablets).
• Ability to lift up to 15 pounds with or without reasonable accommodation.

Preferred Qualifications:

• High school diploma or equivalent.
• 1–2 years of experience in product recommendations and sales (e.g., credit cards, warranties, installations).
• 1–2 years of experience as a Head Cashier or in any department within a Lowe’s store.
• 1–2 years of supervisory experience, including coaching and evaluating performance.
• Experience identifying shoplifting indicators and following loss prevention practices.

Physical Requirements:

• Frequent standing, walking, reaching, bending, and lifting.
• Ability to move product and operate equipment in a retail environment.

Compensation and Benefits:

• Starting pay may vary depending on location, education, and experience.
• Comprehensive benefits including health, dental, vision insurance, and 401(k) with company match.
• Employee discounts and career development programs.

About Lowe’s:

At Lowe’s, we’re more than just a home improvement store—we’re a partner in every customer’s journey to build, enhance, and maintain their living spaces. We offer a culture of teamwork, career development, and support, with opportunities to grow in a dynamic and rewarding environment.

Equal Opportunity Employer:

Lowe’s is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, or any other protected class.