Retail Sales Associate

Lowe's is hiring for Retail Sales Associate

Company Overview:

Lowe’s is a leading home improvement retailer dedicated to helping customers achieve their project goals with quality products and expert service. As a Retail Sales Associate, you will join a team focused on delivering exceptional customer experiences and supporting the company’s mission to provide innovative solutions for every home improvement need.

Role and Responsibilities:

As a Retail Sales Associate, you play a crucial role as the first point of contact for customers, guiding them through their home improvement projects with product knowledge and friendly service.

• Greet and engage customers warmly and professionally.
• Ask questions to understand project needs and guide product selection.
• Provide product information, explain features and benefits, and process sales transactions.
• Follow up with customers as needed and thank them for their business.
• Stay informed about promotions, financing options, and special order services.
• Maintain strong knowledge of products and services in assigned department.
• Upsell and suggest additional products that benefit the customer’s project.
• Ensure shelves are stocked, products are properly labeled, and displays are clean and organized.
• Assist with inventory counts, restocking, and maintaining pricing accuracy.
• Follow company safety policies and procedures to ensure a safe shopping environment.
• Collaborate with other departments to fulfill customer needs.
• Communicate effectively with team members and managers to complete tasks.

Required Skills and Experience:

• High school diploma or equivalent (preferred).
• 6 months of retail experience, including customer service or sales (preferred).
• Ability to read, write, and perform basic math.
• Ability to stand and move for extended periods; lift up to 25 lbs unassisted (heavier with assistance).
• Familiarity with point-of-sale systems or ability to learn.

Preferred Qualifications:

• Experience in home improvement retail or product-specific knowledge.
• Bilingual skills, depending on community served.
• Experience in a customer-facing or sales role.

Compensation and Benefits:

• Competitive pay and a 10% associate discount.
• Career development and training opportunities.
• 401(k) with company match, medical, dental, and vision insurance (eligibility varies).
• Tuition reimbursement and Track to the Trades program.

About Lowe’s:

Lowe’s is committed to diversity and inclusion as an equal opportunity employer. Our culture focuses on providing career development, fostering teamwork, and supporting work-life balance. Join Lowe’s and be part of a company dedicated to helping customers improve their homes with trusted products and exceptional service.